Yes, click here to create your account. Having an account enables you to track the status of your current order and past orders.
All orders are dispatched from our warehouse in Singapore. Orders will be dispatched within 1 to 3 working days. If you have requested for embroidery, kindly allow an additional 2 working days for us to process your order.
You can check your order status by logging into your account here.
We strive to ensure that you receive your order the soonest thus amendments can't be made. Please be sure to review your order before submitting.
However, you can always drop us an email at email@example.com to check with us. Our team will be glad to help.
Drop us an email at firstname.lastname@example.org. We'll try our best to help!
Kindly check your junk or spam folder. If you still don't see it, please drop us at email at email@example.com and you'll help you out.
Shipping and Delivery
Yes, we ship to most countries. Do drop us an email at firstname.lastname@example.org if you don't see your country during checkout.
Local orders will be delivered via J&T and all international orders will be shipped via DHL Express.
2 to 3 working days - $3.50
1 to 2 working days - $15
Indonesia | Thailand | Hong Kong | Philippines | Vietnam
1 to 3 working days - $18
Australia | New Zealand | Japan
1 to 3 working days - $19
Canada | United States of America
2 to 3 working days - $26
2 to 4 working days - $28
You will be responsible for all duties and taxes that may be incurred. Duties and taxes are determined by your local customs and has to be paid before delivery can proceed.
Nope. All deliveries require a signature upon receipt thus delivery to P.O. boxes are not available.
We accept payment via Mastercard, Visa and PayNow.
Promo codes cannot be used in conjunctions with other discounts or promotion. Only 1 promo code can be applied in a single checkout.
Unfortunately, we're unable to apply discounts or provide reimbursements to an order that has already been made.
Your store credit has no expiry. We keep them safe and you can use them anytime!
Proper silk care will ensure its longevity. Click here for detailed instructions on silk care.
Our embroidery services are done in-house in Singapore. Orders will be dispatched within 1 to 3 working days. If you have requested for embroidery, kindly allow an additional 2 working days for us to process your order.
Unfortunately, we're unable to provide a preview. Our team will contact you if we need to make any clarifications regarding your order.
We are able to embroider up to 10 characters. If you have a special request, kindly email us at email@example.com.